Description:
At UP Health System - Portage, providing an excellent patient experience is at the heart of everything we do. This includes not only providing the highest quality patient care, but offering exemplary customer service by creating an environment that puts our patients at ease. We accomplish this by embodying a patient-centric culture while supporting positivity and the growth of our employees both professionally and personally.
The Cancer Patient Navigator (RN) is responsible for guiding patients and families through the continuum of cancer care services, serving as a consistent point of contact and advocate. This role manages resources through interdisciplinary collaboration, ensuring timely access to services, education, and support. The Navigator facilitates communication to achieve optimal patient outcomes and an enhanced patient experience.
Qualifications:
Required Skills
̢ۢ Requires excellent customer service skills, critical thinking skills, decisive judgment and the ability to work with minimal supervision.
̢ۢ Must be able to work in a stressful environment and take appropriate action.
̢ۢ Dependable and caring individual who has the ability to communicate courteously and effectively with patients, families, visitors and staff.
̢ۢ Must be able to maintain strict confidentiality of patient information.
Position Requirements:
Associates Degree in Nursing Required, Bachelors̢۪ Degree in Nursing Preferred
Current MI RN License Required
5 years Healthcare Experience Preferred
Basic Life Support (BLS) Certification Required (Available Upon Hire)
Annual Influenza Vaccination or Declination Required
Position Details:
1.0FTE (40 hours per week)
Day Shift
Weekdays Only
